Node fees are paid in ETH via the wallet used to create the node.
You cannot pay the node fee from a different wallet or with a credit card.
How long is my node active?
Your node is active as long as the node fees are up to date. If your node expires because the fees were not paid, it is no longer active and has been permanently deleted.
Do I need to keep my computer running?
The node does not need your computer to be on in order to be active. Your wallet also does not have to be connected.
How do I keep my node active?
In order to keep your node active, you simply need to keep node fees up to date.
Why do I need to Approve and Submit to create a node?
The blockchain requires that you Approve the spending of tokens. When you click Approve, the Approve transaction will be processed and appear in your wallet transactions. This does not create your node, it approves the
spending of the STRONG.
The next step is to click Submit. You must have enough ETH and STRONG in your wallet to create a node. Please see the Node Guide for more information.
Can I transfer my nodes to another wallet?
Nodes cannot be transferred to another wallet.
Does my node confirm transactions?
Your node is not a validator or "miner" type node.
Does my node download the complete ETH blockchain when I create it?
Our nodes "catch up" to the current transactions on the Ethereum Mainnet, then they continue to store a copy of the blockchain. Our nodes can also prove transaction history.
My Node rewards balance is not showing
If your wallet does not have an active connection, it will not display rewards and you will be unable to interact with your nodes. Software updates can cause the wallet connection to be lost.
- Make sure your browser and MetaMask software is up to date.
- Make sure you are logged into your wallet, and select the correct wallet.
- Reload the page and check again.
What are Nodes?
Nodes provide crucial blockchain data, yet aren't traditionally rewarded - so there's no reason to stay in compliance. To solve this, StrongBlock allows you easily launch compliant nodes and earn rewards.
Why can’t I see my claimed STRONG rewards in MetaMask?
If you made a successful claim transaction, but you do not see it in your wallet, check these things
Go to the Mining tab and check My Working Pools to see if you claimed to the StrongPool instead of your wallet
Always reload the page and wait at least 30 minutes for the Ethereum Blockchain to process your request.
Check your wallet transactions for:
Approve transaction. If you only Approved the spending of STRONG, but did not spend the STRONG yet, the process is not complete. Look at your wallet balance to see if the
10 STRONG is still in your wallet. Then, go back to the Create a Node page, fill out and click Submit.
Pending transaction(s). Do not process the transaction again! Speed up or cancel the transaction. Click here for more information on speeding up/cancelling a transaction.
Transaction canceled because it ran out of gas. You will need to process this transaction again. We recommend never using low gas. Click here ror more details about adjusting
gas in MetaMask.
Contact your wallet provider for more information about wallet transactions. Keep in mind that your wallet is not our product, it interfaces with the StrongBlock app.
How much ETH and STRONG do I need to have in my wallet?
The Gas fee is charged by the Ethereum Mainnet, which we do not collect or control. The gas can be estimated here: https://ethgasstation.info/ or https://etherscan.io/gastracker Also: High gas fees returned by the Ethereum
Mainnet can also be caused by not having enough ETH in your wallet to cover a normal gas fee.
Having insufficient ETH in your wallet will cause extremely high gas fees to be estimated. We recommend having at least $500 ETH in your wallet at all times to cover Ethereum Mainnet transaction gas fees.
We do not control or collect these gas fees.
Are the gas fees included in the price of the NFTs?
No. Gas fees are added at the time of purchase and StrongBlock doesn’t control these costs or receive any portion of these transaction fees. For more information about gas fees, please visit Ethereum.org.
Currently WalletConnect and MetaMask are the supported wallets. There are multiple configurations you can use. Please contact WalletConnect or MetaMask support for more information.
We do not support MultiSig Wallets.
The StrongBlock application is not connecting to my wallet.
Please try refreshing your browser. We have found that Chrome, Brave, or Firefox browsers are solid browsers to use. Please make sure that you are current with the latest updates of your browser. Apple’s Safari browser is not compatible with MetaMask
at the time of this writing.
Please make sure that your wallet is connected. If you are using MetaMask, You will see a little green light next to your wallet name if you are connected to the site.
Please also make sure that you are using the wallet that you used to initially interact with StrongBlock. We have seen many cases where people switch between wallets and are simply using the wrong wallet.
How do I get or buy ETH and STRONG for my Wallet? What about delays and limits?
It's a two step process. First, you must purchase ETH and STRONG. There are well known platforms you can use to buy ETH. Once you have purchased ETH, you will need to transfer those funds into your wallet in order to buy
an NFT. Please note there are unique limits on the amounts of ETH and STRONG you can buy and sell based on your account and the platform you’re using to purchase ETH. There are also time delays from when you buy your
ETH to when you can transfer it to your non-custodial wallet (i.e. MetaMask) to make NFT purchases. Most platforms require you to hold the money in your custodial wallet before you can transfer it to use for purchases.
Would StrongBlock ever ask for my wallet secret recovery phrase, mnemonic, or password?
StrongBlock will never ask for a secret recovery phrase, private mnemonic, password, and/or seed phrase from anyone. There is no legitimate reason that anyone would need that
information from you. If someone is asking for that private information from you, they are possibly trying to steal from your wallet.
I gave my secret recovery phrase or mnemonic or password to someone (my wallet was hacked). What can I do?
At this time, we do not have any means to transfer nodes between wallets.
Additionally, it is not possible to freeze or suspend your account.
StrongBlock - and every legitimate protocol we’re aware of - does not store your secret recovery phrase or mnemonic or password, nor will we ever request private information from you for any reason. Anyone using
cryptocurrency of any kind must keep their wallet credentials private at all times.
As stated in Metamask’s app: Warning: Never disclose this key. Anyone with your private keys can steal any assets held in your account.
Never send your secret recovery phrase, private wallet password, or mnemonic to anyone, even us, we will never ask for a secret recovery phrase, private wallet password, and/or
A hack on your wallet via a phishing scam or some other means would only affect the contents of your wallet and your participation in the nodes/pools to which you are connected on the STRONG protocol or other
I opened a support ticket, why are you asking for my wallet?
We ask for your wallet on every ticket. We do so because we need to verify the wallet, even if you have submitted a ticket to us in the past. One email address can have multiple wallets, therefore it is our policy to have
the customer supply us with the wallet ID for this specific request.
What are the StrongBlock NFT reward boosts per day?
BRONZE: 0.0125 STRONG, can be staked to a maximum of 1 node in your wallet.
SILVER: 0.0300 STRONG, can be staked to a maximum of 2 nodes in your wallet.
GOLD: 0.0400 STRONG, can be staked to a maximum of 5 nodes in your wallet.
PLATINUM: 0.0500 STRONG, can be staked to a maximum of 10 nodes in your wallet.
Where is my NFT?
Once an NFT is staked, it will no longer be visible on the My NFTs tab. It will show as staked next to the node(s) it is staked to.
What type of wallet do I need to buy one of StrongBlock’s NFTs?
You will need to have ETH and STRONG in a non-custodial wallet. An example of a non-custodial wallet is MetaMask.
Can I buy StrongBlock NFTs with a credit card?
No, you need to have ETH and STRONG in a digital wallet, like MetaMask in order to purchase NFTs.
Can I buy an NFT with Coinbase, Robinhood, or Paypal?
No, you need a non-custodial wallet, like Metamask, to be able to purchase an NFT.
Are the NFTs available globally?
Yes, they are available in global markets where users have access to crypto wallets.
Are all the NFT tokens the same?
Different StrongBlock NFT tokens will earn different rewards when they are staked to a node. Currently the Platinum NFT has the highest rewards boost.
How many NFT tokens can I stake to a Node?
Each node can only have 1 NFT staked to it.
Each type of NFT can be staked to a different number of nodes:
- the Bronze NFT can be staked 1 time - the Silver NFT can be staked 2 times (to 2 different nodes) - the Gold NFT can be staked 5 times (to 5 different nodes) - the Platinum NFT can be staked 10 times
(to 10 different nodes)
The nodes and NFTs must be in the same wallet. You cannot stake your NFT to a node that is in another wallet.
What is the STRONG NFT Contract Address?
The StrongBlock NFT contract address is: 0x2E734269c869BDa3Ea6550F510d2514f2D66dE71
Claiming is the process of moving your unclaimed STRONG rewards into your wallet. Rewards are earned every block and can be claimed at any time.
On the "My Nodes" tab, you claim rewards by clicking on the "Claim"
button displayed at the top of the screen. Once you claim, the rewards are reset to 0 (zero) for what you claimed. You can also claim rewards by clicking on the number of tokens displayed in the "My Rewards" column.
How many days in advance can I pay the Node Fee?
Node fee payments are limited to 90 days advance payment.
DVPN Nodes can only be paid 60 days in advance.
If a fee payment would cause the node to go over the 60 or 90 advance payment limit, then it will not allow you to proceed.
“Pay all node fees” is also limited by this 60 or 90 day maximum. When you confirm a pay-all transaction, it will only include fee payments for nodes that will not go over the 90 day advance payment limit. Nodes
that would go over the advance payment limit will not be included, and you will not be charged the fee for nodes that would go over the 60 or 90 day limit.
- Your node fee is due in 28 days: you can make an additional node fee payment to add 30 days.
- Your node fee is due in 65 days: adding an additional 30 days would be above the 90 day prepayment limit. That payment will not be allowed to go through and that node will not have 30 days added to the fee due
date. It will stay at 65 days, and you will not be charged.
What are the StrongBlock fees?
There are fees that StrongBlock collects to provide the service. Fees are relatively small and account for a very small percentage of the transaction, typically a fraction of a percent.
What are the Ethereum Gas fees?
Every transaction on the Ethereum Mainnet are charged network fees. StrongBlock does not collect or control these fees.
Also: High gas fees returned by the Ethereum mainnet can also be caused by not having enough ETH in your wallet to cover a normal gas fee.
We recommend keeping sufficient ETH in your wallet at any time to cover Ethereum mainnet gas fees.
What is Mining?
Mining is the process of "staking" your STRONG tokens into a pool for rewards. When you mine in a Pool, you are rewarded STRONG.
What are mining rewards?
The percentage shown is estimated annual rewards per Ethereum block. This calculation is based on the following variables: amount of STRONG being mined in the pool; the daily amount of STRONG being rewarded across the pool;
and the current price. All of these will vary over time.
How do I know how many blocks have been per day?
Rewards are based on an estimated 7000 blocks per day. You can check the number of blocks by going to Etherscan and seeing the current block number. Then compare this to when you last claimed, or when you created your node.
That will give you the number of blocks that have passed.
Are the rewards in my wallet the same as my accumulated rewards in the app?
No, they are two separate things.
Unclaimed rewards will not show in your wallet. They will only show in your wallet after they are claimed.
You cannot combine claimed and unclaimed rewards to create a node. The 10 STRONG must be in your wallet in order to create a new node.
Can I used unclaimed rewards to create a node?
No, you need to claim the rewards to your wallet in order to create a new node.
What happens if I do not pay my monthly Node fee?
As stated on the create node page which all users must agree to when creating any node: "I understand that failure to pay monthly fee within 30 days of due date will result in the smart contract automatically removing the
Once a node is removed for failure to pay, the node CANNOT be re-built, restarted, or otherwise re-enabled.
Any unclaimed rewards for that node are surrendered at that time due to failure to pay the monthly node fees. This is not reversible, you must pay monthly node fees to earn unclaimed rewards.
What are Rewards and how do I get them?
StrongBlock provides rewards for being involved with the protocol. Rewards are calculated as the Ethereum Mainnet blocks are created, with a node reward goal of .1 STRONG per 7000 blocks on the Ethereum mainnet, which is
usually around one full 24 hour period.
If your node has been running for part of a day, you will not earn 0.1 STRONG for that day, you will earn a ratio of that rewards based on when your node was created.
If less than 7000 blocks have been created, you will earn around 0.1 STRONG only after 7000 blocks have been created on the Ethereum mainnet.
Do NOT expect 0.1 STRONG rewards for a node that has not been active for an entire 7000 blocks.
These rewards are for the following activities: mining, node signaling, being signaled, NFT staking, and running a node.
What is the STRONG Token Address?
The STRONG token address is: 0x990f341946a3fdb507ae7e52d17851b87168017c